t-mobile stupidity
Good going, T-Mobile.
For 2 weeks now the website has been undergoing maintenance so I haven’t been able to pay my phone bill. Today I finally decided to call them up and pay by phone. I got one of those automated things where you type in all the details and it does it automatically. It appears T-Mobile didn’t want to get paid because having tried this method 3 times and having failed 3 times it transferred me to a person who was obviously trying their hardest to get fired.
T-Mob: Hello, my name is cutthroatbitch, how can I help you?
Me: I’d like to make a payment please.
T-Mob: Are you the account holder?
Me: No, but my name is on the account with account holder privileges.
T-Mob: I’m afraid only the account holder can make a payment.
Me: I don’t want any account details, I just want to give money to the company you are working for so they can then pass on some of that money to you for supposedly doing your job you stupid bitch.
T-Mob: Ok can you confirm your address?
Me: *confirms address*
T-Mob: How much do you want to pay?
Me: *gives all relevant info*
T-Mob: Ok the payment has gone through. Is there anything else I can help you with?
Me: Yes, I–
T-Mob: I’m sorry, I can only speak to the account holder.
Me: …
In other news, I’m going to see the Spice Girls on Sunday. Don’t hate.
3 Comments, Comment or Ping
Elizabeth
There is solution to this problem. As I have told you many times, join o2! No hassle, with the added benefits of actually having reception.
In other news, I’m so excited about the Spice Girls. Woop!
Jan 11th, 2008
Who do you think, Botach?
T-mobile sucks ballllllssssss!
Enjoy the Spice Girls :p
Jan 12th, 2008
Kaylee
I want to see the Spice Girls! *hates*
My solution would be to just say I’m the account holder. Which is fraud, but also easier. A little gender-voice adjustment might be necessary, though
Jan 13th, 2008
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